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ebay fraud by santiagorocks santiagorocks leaves nasty feedback and threatens sellers

#1 User offline   OFEARTHANDFIREDESIGNS

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Posted 25 August 2009 - 01:12 AM

Sellers beware of santiagorocks., I am not a game seller but sold a few games for my son in law, took clear pics and describes the game to best of my knoweledge, answered all questions ..... I rarely ship international, had buyer santiagorocks beg me to allow them to bid, refused at first then talked to son in law (who games belonged to) and he said sell them but make them pay for priority with tracking, which I did. Stuff was shipped, I kept in contact to be certain they were recieved, messaged said yes all recieved, only issue was a cracked case, probably in shipping (some of these cases are thin brittle plastic). Almost 2 months later I get a message from paypal theytried to file complaint, this was followed by nasty message through ebay that I needed to refund $28 or they would turn me into ebay, leave negative feedback and contact state attorney general.... He had given me positive feedback on all but this game and the one with case cracked they gave me neutral for cracked case. ANYHOW, I told them return the game as shipped (which was sealed) and I would refund all minus fees. Messaged back that I had to be kidding they were not returning game and I was to immediately refund this $28. Oh they also incomplaint to paypal attached two pics of "properly sealed" game and one of my improperly sealed game (seal is clearly visible in pic, it was purchased at kmart, I don;t know we thought it was factory sealed, you'd presume that coming from major retailer, maybe they resealed it, I knwo we did not). So then I get message that it was sealed in food wrap??? Left negative feedback about BEWARE SCAM ARTIST .... I replied "no complaints over 1 mo, offered refund if game returned" or to that effect...they responded "You scammed me once I should trust you now???!!!" Funny as they had 2 games they were very happy with, then one neuteal as case was cracked (in shipping as was fine when it left here and they were well packaged, but who knows what postal service does goig that far). I contacted ebay when first complaint about this was recived, got form reply and nothing else. Then contacted ebay again when he threatened negative feedback and all if I did not immediately refund $28. Got a form reply, never heard any more from ebay. But check their feedback, it is frooze at 8, but actually had 18 transactions. You will see some feedback was removed by ebay. Then check feedback left for others. This seems to be a normal thing for this buyer. My suggestion is BLOCK THIS BUYER! save yourself the headache and ruined feedback, and aggrivation of dealing with rude, nasty, threatening bullying individual. santaigorocks ,not a good buyer.
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