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seller chasuzen delivers inoperable Lenovo x61

#1 User offline   slmehl

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Posted 01 June 2010 - 09:53 PM

Hello --

His ad was misleading and his correspondence after I discovered problem starting the machine was not truthful.

Item description included the following statements:
1
Operating System: Windows Vista Home Premium
Below that statement, Technical Specifications of the Lenovo ThhinkPad X60 said Operating system was Windows Vista

2
Bonus accessories include: Shoreline Laptop Case


Machine as received:
The operating system partially installed on the machine was Win XP Pro
Starting the machine resulted in the screen message "NTLDR is missing. Press Ctrl+Alt+Del to restart".
Rescue and Recovery CD (Jan 07) and Product Recovery CDs (Apr 07) were for Windows XP SP 2
The case was not included.


In correspondence he stated "...I sent the laptop off before OS restore everything was verified as working."

It could not have been in "working"/running condition, for the following reason:
the hard drive (Seagate ST 9160411AS) is a SATA drive and is not compatible with XP SP2.
I discovered this problem after unsuccessful installation from the Rescue and Recovery CD and then from the Product Recovery CDs, which required more than 4 hours of my time.

I have solved the problem and restored the laptop to working order.

His presentation and delivery of this item seems to be the result of a lot of cutting and pasting to prepare the ebay item description, and an erroneous/incomplete preparation of the machine for shipment.

The remedy I sought from the dealer :
Send me the Shoreline Laptop Case as soon as possible.

I hope this posting will help other potential buyers.

L Mehl
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